WinPalace Casino Review

winpalace-casino-bonusAnother solid option for US casino players is the WinPalace Casino owned and run by the Lodolia Investments group. They opened this prominent casino back in 2009 and has since served the american gamblers with online gambling options since the Black Friday incident. With multi-lingual software, a plethora of games, a good selection of welcome bonuses and other perks, this is one of the premiere places we would recommend our friends in the west to try out.

Note though that this casino has its focus on the US and is not particularly looking to cater to the rest of the world. That does not mean you cannot get an account, but beware that you need to make it in US dollars. But if you can overcome that obstacle, you are set to go. If you have any questions, you can always get a hold of the great support either by email, toll free phone or live chat.

License and Reputation

Being that the operation is held in Cyprus, the gaming operation is licensed by Curacao. They make sure that the games are operated sound and fair. If you should have any disputes with the casino, you can always contact them to help you out settling discussions.

Their reputation is quite good among online gamblers. They offer many bonuses and thus attract a lot of players. Obviously you will find a dispute here and there from players that claim they were cheated when they lost their money fair and square or didn’t read the terms and conditions for bonuses properly. Do not fall in either of these traps yourself. Get acquainted with the casino and the terms you are agreeing with when you start out!

Games

Although this is not their strong suite, they still field a wide array of games. In this day and age having “only” 100+ casino games is not all that impressive when you find casinos with over 600 of them. But we have to count that as a minus under these circumstances, but note that they have most of the games that you would be looking for in a casino. All the standard table games like blackjack, craps, roulette, baccarat and so on, plenty of video slot machines, every variation of video poker, keno, bingo and so on. So you are likely to find whatever you like to play here.

Note that their slots department is a little weak. It is powered by RTG, and while the software is smooth, I am not that big a fan of the themes which I feel is kinda generic. There are no huge progressive jackpots here, but you will find some progressive slots. But if you are looking for the regular table games with good bonuses, WinPalace Casino has you covered!

Bonuses and VIP Programs

Now here is where this casino shines, and why we have put up a review of it and regarded it as highly: because of the casino bonuses! Most casinos either have one generic bonus as a welcome offer to new customers, or a choice between 2-3 different ones. Here you have 5 you can choose from, to cater exactly to your needs.

$1000 Welcome Bonus

The welcome bonus offered is quite generous. A 200% match deposit bonus up to a $1000 – which can be redeemed two times! Not a bad way to start out your WinPalace career. Simply use the bonus code PALACEWELCOME when you make both the deposits. If you use the bonus code WELCOMENET and use Neteller to deposit you will get an additional 15% on your bonus amount for a total of 215%.

Note that this is a play only bonus and you need to wager through the bonus and the deposit amount 30x before you can withdraw your winnings. Different games count differently towards the wager requirements: slots count 100%, blackjack, texas holdem bonus poker, video poker and perfect pairs count 25%. Roulette, craps, baccarat, pai gow poker, sic bo, bingo and poker does not count towards the wager requirements.

$3000 Slots Bonus

An alternative to the great welcome offer is an even bigger bonus for those that loves to play the RTG slot machines. You can receive a total of $3000 on your first deposit in the casino. Simply use the bonus code WINSLOTS to get a match bonus of 300% on your first deposit. Off course better than the first offer as you get way more bang for your buck, but only in the instance that you prefer to play the slots.

Note that this is a play only bonus and you need to wager through the bonus and the deposit amount 25x before you can withdraw your winnings. Only wagering on bonus bingo, european slot poker, real series video slots, slots, keno and scratch cards count towards the wager requirements.

$2000 High Roller Bonus

If you are the type of person that prefers to bet big when you first are out gambling then maybe the high roller bonus is more suited to you. This works much like the welcome offer, but you can redeemed the whole bonus at once in one go. If you deposit a minimum of $750 you can receive a 200% match up to $2000 on your first deposit. Just use the bonus code ULTIMATEWIN to claim this bonus.

Note that this is a play only bonus and you need to wager through the bonus and the deposit amount 30x before you can withdraw your winnings. Different games count differently towards the wager requirements: slots count 100%, blackjack, texas holdem bonus poker, video poker and perfect pairs count 25%. Roulette, craps, baccarat, pai gow poker, sic bo, bingo and poker does not count towards the wager requirements.

$500 Blackjack/Video Poker Bonus

Prefer to play blackjack or video poker? Well WinPalace has got you covered! You can receive a bonus of up to $500, with a 100% match if you use the bonus code WINBJ or WINVP, depending on the game you prefer, when you make your deposit. This bonus can be claimed ten(!) times so that should keep you occupied for a while.

Note that this is a play only bonus and you need to wager through the bonus and the deposit amount 30x before you can withdraw your winnings. Different games count differently towards the wager requirements: slots count 100%, blackjack, texas holdem bonus poker, video poker and perfect pairs count 25%. Roulette, craps, baccarat, pai gow poker, sic bo, bingo and poker does not count towards the wager requirements.

After you have taken advantage of the welcome offer the amount of promotions kinda wanes off. You can get the weekly deposit bonuses which are nice, big and can be redeemed several times. They also have a VIP program, but that is invite only. I know a friend in the US who has gotten into it, and it is quite nice, but you have to play quite a lot to get that one.

Banking Options

Even though this is a US facing casino there are surprisingly many options that are available to use for banking. Options like Visa, MasterCard, ClickandBuy, Paysafecard, Click2Pay, Neteller, Skrill and Ukash are all open, and these are all the ones that we prefer to use ourselves. The deposits are often instant or handled in mere hours, so no complaints in that department.

The withdrawal process is another chapter though. Here you should note that you need to fill in and send in a ‘Faxback Form’ to authorize your withdrawal. This is quite the hassle, but can be done in advance of any possible withdrawal. WinPalace takes their security seriously and it is in your best interest of having this in place. Note that there is also a limit on each withdrawal as you will receive a maximum of $3000 per withdrawal. These processes can also take up to 10 business days, so patience is needed here.

Compatibility and Mobile

Again a weak part of this site. There is no Mac compatibility with the software and no mobile app or compatibility either. Pretty weak considering we are in 2014 as of writing this. There is an instant play option though which helps for those tablet users out there, but a big market is the mobile market and they are missing out, both the players and WinPalace. If playing on the go is important to you, I suggest you steer away and rather give Slots.lv a go instead

Our Verdict

A solid casino with many years of experience in the business. They have all of the famous casino games and you can play them in their excellent RTG backed software or in your browser using instant play. The selection of slots is a little light, but they have a good array of welcome offers that simply cannot be ignored. If you can see past the absence of mobile compatibility and slow withdrawal processing, this is a casino that fits perfect to most any US player.

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